The 12 AI Technologies That Will Drive Innovation in Customer Understanding

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Previous Webinars – This webinar will dive into insights from Forrester’s “TechRadar™: Artificial Intelligence Technologies and Solutions, Q1 2017” report. Attendees will learn about the 12 most prominent artificial intelligence (AI) technologies customer insights (CI) professionals are using to help them understand and interact with their customers. Firms considering investing in AI will learn about the current level of sophistication of each technology and how much business value they are expected to add. Additionally, the webinar will highlight key lessons from early adopters of these disruptive technologies. In this webinar, we’ll cover how to:

  • Embrace new data sources and analytical techniques for AI
  • Apply a framework for identifying the right customer analytics projects
  • Learn how to change your organization to give CI a greater impact
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