Deloitte Global predicts that by end-2016 more than 80 of the world’s 100 largest enterprise software companies by revenues will have integrated cognitive technologies into their products, a 25 percent increase on the prior year. By 2020, we expect the number will rise to about 95 of the top 100.
What do we mean by cognitive technologies and artificial intelligence (AI)? We distinguish between the overall field of AI and the specific technologies that emanate from the field. The popular press portrays AI as the advent of computers as smart as—or smarter than—humans. The individual technologies, by contrast, are getting steadily better at performing specific tasks that were formerly only deliverable by humans.