Infosys study: AI adoption driving revenue growth for businesses


Infosys, a global leader in consulting and technology, has released multinational research findings on artificial intelligence (AI) business impact, market maturity and expectations.

The research report, “Amplifying Human Potential: Towards Purposeful Artificial Intelligence,” polled 1,600 senior business decision makers at large organizations across the world. The report revealed a clear link between an organization’s revenue growth and its AI maturity; organizations who report faster growth in revenue over the past three years were also more likely to be further ahead when it comes to AI maturity.

AI is perceived as a long-term strategic priority for innovation, with 76% of the respondents citing AI as fundamental to the success of their organization’s strategy, and 64% believing that their organization’s future growth is dependent on large-scale AI adoption. While there are ethical and job related concerns – 62% believe that stringent ethical standards are needed to ensure the success of AI – most respondents seem optimistic about redeploying displaced employees with higher value work. The majority, 85%, plan to train employees about the benefits and use of AI, and 80% of companies replacing roles with AI technologies will retrain or redeploy displaced employees.

Sandeep Dadlani, president and head of Americas, Infosys, said, “Artificial Intelligence (AI) adoption is on the rise and we are excited to see the investments in AI that businesses are gradually making to derive meaningful and creative change. The achievements are remarkable and the opportunities AI is bringing forth are vast. As we are seeing AI mature and gain momentum, our research shows that the next four years will witness further spikes in interest, and general bullishness about the significant value and benefits that can be obtained through AI adoption. As an industry therefore, we must take necessary steps to ensure AI is developed morally and ethically across every part of society and that employees are actively engaged and provided with the necessary training to be central to this journey.”

Read the source article at Modern Materials Handling.