Why Microsoft is making a a big bet on bots

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As we reported in January, the tech industry has begun to embrace bots with a fervor unseen since the early days of the App Store. Messaging apps have emerged as the most popular apps on smartphones, and advancements in natural language processing have made it possible to build artificial intelligences that more easily respond to our requests and perform actions in the real world. With the web and the US market for apps seemingly have peaked, have left tech companies hungry for new ways to reach customers.

Read the source article at The Verge