Support for Remote Workers Providing Extra Boost for Conversational AI
By AI Trends Staff
Conversational AI refers to the use of chatbots, messaging apps, and voice-based assistants to automate customer communications with a brand.
Software that combines...
Startups: Directly Automating Support; Butterfly Brings UltraSound to a Smartphone
By AI Trends Staff
Expectations for customer service are higher today than a year ago, with the coronavirus pandemic fueling online shopping and challenging enterprise...
Advances in Language-Based AI Tasks Seen as Dawn of New Era
By AI Trends Staff
Researchers at Accenture have found that 10% of early adopters of digital technologies have grown at twice the rate of the bottom...
Conversational AI Making Headway in Powerful Healthcare Chatbots
By John P. Desmond, AI Trends Editor
Conversational AI has come a long way since ELIZA, which was intended by its creator in 1964 to be...
Early Experience with GPT-3 Large Language Model Points to Uncertainty
By John P. Desmond, AI Trends Editor
Since OpenAI announced last June that users could request access to the GPT-3 API, a machine learning toolset, to help OpenAI explore...
How Top Brands Use AI To Enhance Marketing -Infographic 2018
We all know how marketing can enhance sales. However, enhancing marketing requires real skills and creativity. Or does it? Can machines do a better...
Here Are 6 Ways Conversational AI Supercharges the Bank Customer Experience
The banking and financial services industry is ripe for technological disruption. Banks are naturally experimenting with AI (artificial intelligence) to automate traditional day-to-day transactions,...
State of the Market: What AI Implementations Are in Place and Underway
In a broad market survey conducted recently by AI Trends, respondents outlined which AI solutions they have implemented and which they expect to implement...
Federal Government Adoption of AI and RPA Spreading; Bots Coming to GSA
By AI Trends Staff
Surround the legacy platforms with a wrapper of automated processes, produced with a combination of AI and RPA -- in part...
Here Are Five Top AI Trends for 2019
According to a recent Deloitte study, 82% of companies that have already invested in AI have gained a financial return on their investment. For companies...
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