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Support for Remote Workers Providing Extra Boost for Conversational AI

By AI Trends Staff  Conversational AI refers to the use of chatbots, messaging apps, and voice-based assistants to automate customer communications with a brand.    Software that combines...

Startups: Directly Automating Support; Butterfly Brings UltraSound to a Smartphone

By AI Trends Staff Expectations for customer service are higher today than a year ago, with the coronavirus pandemic fueling online shopping and challenging enterprise...

Advances in Language-Based AI Tasks Seen as Dawn of New Era 

By AI Trends Staff   Researchers at Accenture have found that 10% of early adopters of digital technologies have grown at twice the rate of the bottom...

Conversational AI Making Headway in Powerful Healthcare Chatbots 

By John P. Desmond, AI Trends Editor   Conversational AI has come a long way since ELIZA, which was intended by its creator in 1964 to be...

Early Experience with GPT-3 Large Language Model Points to Uncertainty 

By John P. Desmond, AI Trends Editor  Since OpenAI announced last June that users could request access to the GPT-3 API, a machine learning toolset, to help OpenAI explore...

How Top Brands Use AI To Enhance Marketing -Infographic 2018

We all know how marketing can enhance sales. However, enhancing marketing requires real skills and creativity. Or does it? Can machines do a better...

Here Are 6 Ways Conversational AI Supercharges the Bank Customer Experience

The banking and financial services industry is ripe for technological disruption. Banks are naturally experimenting with AI (artificial intelligence) to automate traditional day-to-day transactions,...

State of the Market: What AI Implementations Are in Place and Underway

In a broad market survey conducted recently by AI Trends, respondents outlined which AI solutions they have implemented and which they expect to implement...

Federal Government Adoption of AI and RPA Spreading; Bots Coming to GSA

By AI Trends Staff Surround the legacy platforms with a wrapper of automated processes, produced with a combination of AI and RPA -- in part...

Here Are Five Top AI Trends for 2019

According to a recent Deloitte study, 82% of companies that have already invested in AI have gained a financial return on their investment. For companies...




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