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Digital Assistants/Bots

Los Angeles, Microsoft Unveil New AI Chatbot Project

The city of Los Angeles’ newest IT employee is an as-yet unsung chatbot hero incorporating AI, who has assisted more than 180 people in...

You’re Asking Too Much of Chat Bots

At Facebook’s recent annual developer conference, Marc Zuckerberg outlined the social network’s artificial intelligence (AI) plans to “build systems that are better than people...

Chatty chatbots and the ‘time to frustration’

By Kumar Srivastava, who works in financial services building products that converge big data, analytics, cloud, mobile and digital Chatbots have been getting a lot...

Financial Institutions Bullish on Intelligent Chatbots

Research reveals that most banking providers will be using automated chatbots to handle a significant volume of customer conversations in the near future. Some...

Facebook’s machine learning pipeline is aimed at an AI future

Facebook will one day have a conversational agent with human-like intelligence. Siri, Google Now, and Cortana all currently attempt to do this, but go...

For Best Results, Keep Your AI Projects Well-Grounded

By Andrew Froehlich, lead network architect, West Gate Networks If you agree with the clear majority of respondents (nearly 85%) of a recent Boston Consulting...

Dubai Transforming Transportation Command Center with AI

The Dubai Taxi Corporation has launched a new control centre and reviewed its smart transformation plan, especially by infusing it with AI. In a recent...

Juniper Research: Chatbots can save $8B/year for banking, healthcare

A new study from Juniper Research has found that chatbots will redefine the customer service industry, with healthcare and banking sectors set to benefit...

Jibo Is Like Alexa and a Puppy Inside One Adorable Robot

If you ask, Alexa can tell you a joke and Siri will recite a haiku. Jibo will do that, and more: the new home robot can sense when...

What’s the Future of Chatbots? Listen to Experts

Chatbots and AI—what makes them so engaging? How can banks and financial institutions utilize bots to improve the relationship with consumers, while driving engagement? This was...




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