Saturday, August 8, 2020

Juniper Research: Chatbots can save $8B/year for banking, healthcare

A new study from Juniper Research has found that chatbots will redefine the customer service industry, with healthcare and banking sectors set to benefit the most. The new research, Chatbots: Retail, eCommerce, Banking & Healthcare...

Bjarne Berg, Principal, Tax Technology and Development, PwC US Tax Group

Self-Learning Models Seen Helping to Eliminate Mundane Work in Finance, Leaving Experienced Domain Experts to Oversee the AI Bjarne Berg, PhD, DBA, MBA, a leader in the Tax Technology and Development practice in PwC’s US...

Salesforce lands Transamerica as Financial Services AI customer

Salesforce said it landed Transamerica Financial Network as a customer for its Financial Services Cloud, which was updated to include the Einstein artificial intelligence platform. For Salesforce, the trick is to migrate financials services companies,...

AI Trends Weekly Brief: AI in Fintech

AI Pushing Financial Sector to Innovate, While Fintech Startups Offer New Banking Models Fintech, or Financial Technologies, represents many technologies that have disrupted traditional financial services. Fintech is advancing mobile payments, money transfers, loans, fundraising and...

Ray Dalio: AI Future Will Rely on Human Understanding

It takes money to make money and right now a lot of that money is going into the development of artificial intelligence. From hedge funds to venture capital firms, everyone in finance has some idea...

AI startup Emma AI wants to replace hedge funds

Dear, Wall Street: Silicon Valley is increasingly coming for you. A machine intelligence system, dubbed Emma AI, is starting a fund that hopes to outsmart the humans and computers that make a living trading stocks....

Customer Service AI Bot Being Tested by Royal Bank of Scotland

If you hate dealing with bank tellers or customer service representatives, then the Royal Bank of Scotland might have a solution for you. The bank is testing a text-based artificial intelligence bot named Luvo that...

The Maturation of Blockchain is Attracting Banks

Blockchain has been a growing buzzword among tech circles in recent years. The technology has evolved from simply being the infrastructure for bitcoin into a full-fledged ecosystem that has shown tremendous potential. Until recently,...

Accenture: Bankers believe AI will dominate banking within 3 years

The Accenture Banking Technology Vision 2017 report from Accenture finds that bankers believe AI will revolutionise the way banks gather information and interact with customers. In the next stage of AI adoption, banks will use...

AI at Mastercard: Here Are Current Projects and Services

Banks and financial institutions are particularly opaque when it comes to how they implement and leverage AI for their business. Mastercard is a key example of this because they use most of their AI...




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