Consumers want instant gratification. Just look at the popularity of online boarding and check-in passes. We’re living in a customer-centric world.
To succeed, a company needs to commit to one thing: delivering exceptional experiences for customers — those times where the perfect deal falls into the customer’s lap at the exact right moment.
Cognitive computing in commerce is here and it will help deliver the best products to consumers at the best prices.
To help holiday shoppers, IBM today launched the IBM Watson Trend app, a new way for shoppers to understand the reasons behind the top trends of the holiday season and also predict the hottest products before they sell out. The app is available via a free download at the Apple App Store.