When you hear the term ‘artificial intelligence,’ you may think of tech giants Amazon, Google, IBM, Microsoft, or Facebook. Industrial powerhouse General Electric is now aiming to be included on that short list. It may not have a chipper digital assistant like Cortana or Alexa. It won’t sort through selfies, but it will look through X-rays. It won’t recommend movies, but it will suggest how to care for a diesel locomotive. Today, GE announced a pair of acquisitions and new services that will bring machine learning AI to the kinds of products it’s known for, including planes, trains, X-ray machines, and power plants.
The effort started in 2015 when GE announced Predix Cloud—an online platform to network and collect data from sensors on industrial machinery such as gas turbines or windmills. At the time, GE touted the benefits of using machine learning to find patterns in sensor data that could lead to energy savings or preventative maintenance before a breakdown. Predix Cloud opened up to customers in February, but GE is still building up the AI capabilities to fulfill the promise. ‘We were using machine learning, but I would call it in a custom way,’ says Bill Ruh, GE’s chief digital officer and CEO of its GE Digital business (GE calls its division heads CEOs). ‘And we hadn’t gotten to a general-purpose framework in machine learning.’
Today GE revealed the purchase of two AI companies that Ruh says will get them there. Bit Stew Systems, founded in 2005, was already doing much of what Predix Cloud promises—collecting and analyzing sensor data from power utilities, oil and gas companies, aviation, and factories. (GE Ventures has funded the company.) Customers include BC Hydro, Pacific Gas & Electric, and Scottish & Southern Energy.
The second purchase, Wise.io is a less obvious purchase. Founded by astrophysics and AI experts using machine learning to study the heavens, the company reapplied the tech to streamlining a company’s customer support systems, picking up clients like Pinterest, Twilio, and TaskRabbit. GE believes the technology will transfer yet again, to managing industrial machines. ‘I think by the middle of next year we will have a full machine learning stack,’ says Ruh.