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New Research from Tractica on Enterprise AI Shows Deployments Getting Results

A new study on how AI is being used in large organizations by Tractica, a market research company focused on human interaction with technology,...

Here Are 10 Customer Experience Implementations Of AI

The future of customer experience is artificial intelligence. Artificial intelligence is popping up everywhere and changing how customers interact with brands. In fact, by...

60 Cybersecurity Predictions For 2018

Like death and taxes, there are only two safe predictions about cybersecurity in 2018: There will be more spectacular data breaches and the EU General...

Andrew Ng Has a Chatbot That Can Help with Depression

I'm a little embarrassed to admit this, but I’ve been seeing a virtual therapist. It’s called Woebot, and it’s a Facebook chatbot developed by Stanford University...

Talla Launches Botchain, a Blockchain-Based AI Platform

Talla, a producer of B2B A.I. software focused on HR and IT, has launched a platform to combine artificial intelligence with blockchain technology aimed...

Growing up with Alexa – What will it do to kids...

When it comes to digital assistants like Amazon’s Alexa, my four-year-old niece Hannah Metz is an early adopter. Her family has four puck-like Amazon...

How to Determine Your Company’s Starting Point for AI Adoption

Artificial intelligence will humanize recommendation engines, improve the accuracy of logistics engines, and represent a monumental change in the friendliness of chatbot engines. Learning new...

Success secrets for conversational commerce, from 1-800-Flowers.com

When Facebook Messenger announced the opening of its chatbot platform a little over a year ago, one of the first companies to leap into...

Facebook Did Not Panic and Shut Down an AI Program That...

In recent weeks, a story about experimental Facebook machine learning research has been circulating with increasingly panicky, Skynet-esque headlines. “Facebook engineers panic, pull plug on...

Decision framework needed for enterprise chatbots and conversational experiences

In speaking with enterprise business leaders in a wide range of organizations, the number one priority has been and still is improving and delivering...