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Chinese AI Chatbots Shutdown After Calling Communism Useless

A pair of 'chatbots' in China have been taken offline after one said its dream was to travel to the United States, and another...

Decision framework needed for enterprise chatbots and conversational experiences

In speaking with enterprise business leaders in a wide range of organizations, the number one priority has been and still is improving and delivering...

Smart assistants, evolving websites – 8 developments for AI in retail

“A new coat, please,” you say to the store robot, in a bit of a hurry. It notices that you’re in no mood for...

Here are 4 Fundamentals for Getting Started with AI in Business

Artificial intelligence is a complicated matter, and a solid ecosystem is the foundation of successful development. In creating an AI system, my team worked to...

Chatty chatbots and the ‘time to frustration’

By Kumar Srivastava, who works in financial services building products that converge big data, analytics, cloud, mobile and digital Chatbots have been getting a lot...

Juniper Research: Chatbots can save $8B/year for banking, healthcare

A new study from Juniper Research has found that chatbots will redefine the customer service industry, with healthcare and banking sectors set to benefit...

Los Angeles, Microsoft Unveil New AI Chatbot Project

The city of Los Angeles’ newest IT employee is an as-yet unsung chatbot hero incorporating AI, who has assisted more than 180 people in...

25 interesting European AI start-ups to watch in 2017

There are literally hundreds of promising companies pushing the boundaries of artificial intelligence and machine learning in Europe. We’ve included a number of Israel-based start-ups...

How You Speak To Siri & Alexa Matters More Than You...

"Alexa, what are you wearing?" "Alexa, how much do you weigh?" Alexa — Amazon's freestanding virtual assistant — doesn't wear or own any clothes, she can't...

Technology Trends That Will Shape 2017 and Boost Your Company’s UX

In its State of UX in 2017 report, the uxdesign.cc team commented that phrases like "intuitive" and "human-centered" are disappearing from developers' and designers'...