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Researcher Interview: Ziv Epstein, Research Associate, MIT Media Lab  

Researcher of AI and Social Media Has Ideas on Reducing Social Media Misinformation  Zivvy Epstein is a PhD student in the Human Dynamics group of the...

AI, Machine Learning Playing Important Role in Fighting COVID-19

By AI Trends Staff AI and machine learning are playing an important role in fighting the pandemic brought on by COVID-19, with technological innovation and...

Savvy Marketers Using AI Need to Know about New CCPA in...

By John P. Desmond, AI Trends Editor Just as marketers are increasingly pursuing the use of AI tools to help personalize marketing to website visitors,...

AI Predictions for 2020: Customizable, Edge Computing, Data Transparency, RPA, Chatbots

By AI Trends Staff We reached out to a range of AI practitioners for their predictions on AI Trends in 2020. Here is a selection...

Digital Assistants Transforming Public Service

By Deborah Borfitz, Senior Science Writer, AI Trends Digital assistants have become a major trend in government at every level and across geographies, and could...

IBM’s Watson Assistant Enhanced to Better Listen for Customer’s Intent

This week, IBM is releasing a suite of improvements to Watson Assistant, including an enhanced ability to discern a customer’s intent in contacting customer...

Feds Look to AI to Save Employees From Reading Boring Regulations

The Office of Personnel Management is interested in using artificial intelligence to sift through wonky texts to deliver quick, automated policy analysis. OPM’s idea, as...

Here Are 6 Ways Conversational AI Supercharges the Bank Customer Experience

The banking and financial services industry is ripe for technological disruption. Banks are naturally experimenting with AI (artificial intelligence) to automate traditional day-to-day transactions,...

Here Are 2019 Cybersecurity Predictions: Artificial Intelligence

WatchGuard Threat Lab research team AI-driven chatbots go rogue In 2019, cyber criminals and black hat hackers will create malicious chatbots on legitimate sites to socially...

A Long Way From Tay: Microsoft Advancing in Conversational AI

Microsoft debuted a bevy of new services and product updates on Wednesday during its Artificial Intelligence (AI) in Business event, including an AI model builder...