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Watson Using AI to Transform the Customer Service And Hospitality Industry

Artificial intelligence (AI) from IBM’s Watson (of Jeopardy-winning fame) is about to transform customer service, the customer experience, and hospitality.Customers today–especially but not exclusively...

Accenture Introduces the Accenture Cyber Intelligence Platform

Accenture (NYSE:ACN) today announced the launch of the Accenture Cyber Intelligence Platform, a new addition to Accenture’s Managed Security offerings. The Accenture Cyber Intelligence...

Digital Reasoning is Putting the Heart in the Machine

Sci-fi favorites like Terminator or that awful remake of the Lawnmower Man with Johnny Depp have us looking at cognitive computing as a universally...

Embedding Open Cognitive Analytics at the IoT’s Edge

Cognitive computing is penetrating more aspects of the IoT as algorithms enable edge devices and applications. Understand how unstructured data captured by IoT edge...

IBM Watson ups the healthcare market ante with $2.6 billion acquisition...

Healthcare is one of the most logical domains for cognitive computing. The stakes are high: outcomes are often a matter of life or death....

8 ways IBM Watson Analytics is transforming business

8 ways IBM Watson Analytics is transforming business IBM says Watson represents a new era of computing -- a step forward to cognitive computing, where...

The 5 Things IBM Needs to Do to Win at AI

Can the elephant dance again? Twenty years ago, Louis Gerstner transformed IBM by emphasizing consulting and technology services — not just technology — to solve customer problems. Today,...

Cisco’s CTO charts a new direction

As for machine learning, Singh says that Cisco plans to invest heavily, including hiring “a bunch of PhDs” to start adding machine learning and...

New IBM Watson Chief David Kenny Talks His Plans For ‘AI...

When IBM announced the close of its acquisition of The Weather Company on Friday, it added another veteran CEO in Weather’s David Kenny to work under Big...

To Start an Artificial Intelligence Strategy, Follow the Data

Cognitive computing. Machine intelligence. Smart machines. These are just a few of the dozens of phrases that were created as part of rebranding efforts...