Tuesday, June 18, 2019
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Salesforce Working Hard to Gain an Edge with its Einstein AI

The driver in a car accident takes a picture of the damaged vehicle andĀ sends it to an insurerĀ for a coverage quote on the spot....

Salesforce adds some AI to customer service products

Last Fall when Salesforce introduced Einstein, its artificial intelligence initiative, it debuted with some intelligence built into the core CRM tool, but with a...