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Workplace collaboration being transformed by artificial intelligence

So Artificial Intelligence (AI) is all the rage these days. AI and machine learning algorithms are increasingly being brought to bear on collaborative business...

Big Data is transforming epidemics in these five ways

Infectious diseases inflict a tremendous human and economic toll. The Zika virus alone could cost Latin America and the Caribbean up to $18 billion...

Natural Language Generation is Humanizing Analytics for the Masses

We are witnessing a fascinating change happening in analytics and across all industries. Novel immersive user experiences are just beginning to emerge that leverage...

Next Move of IT Giants in Escalating AI Fight

Artificial intelligence is where the competition is in IT, with Microsoft and Google both parading powerful new, always-available AI tools for the enterprise at...

The coal miner who became a data miner

In her old life, it was not unusual for Annie Evans to find herself standing in the pouring rain outside of a coal mine...

Chatty chatbots and the ‘time to frustration’

By Kumar Srivastava, who works in financial services building products that converge big data, analytics, cloud, mobile and digital Chatbots have been getting a lot...

UiPath raises $30M to build ‘software robots’ for internal business tasks

The world is awash with bots these days — applications the run either partly or entirely using natural language processing, machine learning, computer vision...

Automated Empathy in the Contact Center of the Future

Customer service is one of the biggest competitive differentiators for today’s businesses. At the same time, advances in artificial intelligence (AI) and automation are...

What actually is AI? Ingredients for Intelligence

By Precy Kwan, COO, @GraknLabs When I tell people that I work at an AI company, they often follow up with “So what kind of...

Biased bots: Human prejudices sneak into AI systems

Identifying and addressing possible bias in machine learning will be critically important as we increasingly turn to computers for processing the natural language humans...