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Salesforce Working Hard to Gain an Edge with its Einstein AI

The driver in a car accident takes a picture of the damaged vehicle and sends it to an insurer for a coverage quote on the spot....

New Salesforce Einstein tools for software developers include sentiment analysis

Salesforce launched three AI tools for developers today at the TrailheaDX developer conference. These algorithms, which fall under the new Einstein Platform Services, enable...

IBM Watson and Salesforce Einstein Unified for Fast-Track AI Adoption

IBM has partnered marketing cloud specialist Salesforce to deliver a unified AI- powered solution, bringing together IBM Watson and Salesforce Einstein. Both AI platforms...

Facebook, Salesforce, Google and IBM Research Offer AI Updates at MIT

By John P. Desmond, AI Trends Editor Here is a roundup from the MIT Technical Conference held on Feb. 18, with its focus on Exponential...

Salesforce adds some AI to customer service products

Last Fall when Salesforce introduced Einstein, its artificial intelligence initiative, it debuted with some intelligence built into the core CRM tool, but with a...

Salesforce buys BeyondCore adding AI to its platform

Pursuing its stated goal to make software smarter, Salesforce has made yet another acquisition, this time agreeing to buy BeyondCore, a San Mateo, Calif.-based data-analytics...

From Amazon to Salesforce.com: 6 Machine Learning Giants to Watch

1. Amazon Machine Learning Amazon is extending its big data cloud platform across Europe, and the online retailer has machine learning research groups in Bangalore,...