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Social Listening Tools Powered by AI Going for Deep Personalization

By AI Trends Staff Social listening tools powered with AI are becoming a powerful way to measure customer sentiment and conduct audience research. These tools...

MIT Study: False News Spreads Faster than Truth Online

The rapidity with which falsity travels has been proverbial for centuries: “Falsehood flies, and the Truth comes limping after it,” wrote Swift in 1710. Yet...

Social Media is Causing Trypophobia

Something is rotten in the state of technology. Amid all the hand-wringing over fake news, the cries of election deforming Kremlin disinformation plots, the calls...

Lithium puts the social back into social media marketing

When Lithium Technologies — providers of social customer service platforms to the likes of Skype, Sony, and Telus — acquired Klout in 2014, it laid out...