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Mass adoption in virtual assistants, chatbots seen in 2017

Experimentation with voice-activated assistants and text-triggered chatbots blossomed in 2016, enabling users to order from Taco Bell using Slack’s messaging interface, check the status...

Natural Language Generation is Humanizing Analytics for the Masses

We are witnessing a fascinating change happening in analytics and across all industries. Novel immersive user experiences are just beginning to emerge that leverage...

Microsoft releases version 2.0 of its deep learning toolkit

Microsoft has launched version 2.0 of what is now called the Microsoft Cognitive Toolkit. This open-source toolkit, which was previously known as CNTK, is...

Apple developing AI chips to make iPhone smarter with neural engine

Apple is reportedly developing proprietary chips equipped with artificial intelligence, potentially called the "Apple Neural Engine." If reports prove true, then this chip will...

Next Move of IT Giants in Escalating AI Fight

Artificial intelligence is where the competition is in IT, with Microsoft and Google both parading powerful new, always-available AI tools for the enterprise at...

The coal miner who became a data miner

In her old life, it was not unusual for Annie Evans to find herself standing in the pouring rain outside of a coal mine...

Nvidia is surging after its income more than doubled year-over-year

Nvidia CEO Jensen Huang announced ballooning GPU business and big bets on divisions like autonomous driving continue to look better and better, with the...

Chatty chatbots and the ‘time to frustration’

By Kumar Srivastava, who works in financial services building products that converge big data, analytics, cloud, mobile and digital Chatbots have been getting a lot...

Automated Empathy in the Contact Center of the Future

Customer service is one of the biggest competitive differentiators for today’s businesses. At the same time, advances in artificial intelligence (AI) and automation are...

Amazon Strategy: Building New Business Pillars In AI

Amazon is the exception to nearly every rule in business. Rising from humble beginnings as a Seattle-based internet bookstore, Amazon has grown into a propulsive force...