Harnessing Financial Data: How AI Can Make Retail Banking and Payments Better and Safe


The data that accompanies how consumers pay contains valuable insights that are already making financial services more secure thanks to artificial intelligence. However, the promise of AI in financial services is only just being tapped. The next step is for artificial intelligence to help banks and credit unions offer services—financial planning, insurance, credit and more—that anticipate their customers’ needs. This session looks at the ways AI will soon change how consumers save, shop, and pay.